This webinar is of interest to professionals working in domestic and family violence, mental health, child protection, out-of-home care and other social services. Innovative solutions and practical considerations for ongoing remote service delivery.The challenges of operating when both clients and service providers are impacted by digital exclusion.The ‘digital divide’ and which population groups are most at risk of digital exclusion, and why. Many service providers have created innovative solutions to continue supporting their clients and community.ĭrawing on some of these experiences and the research evidence, this webinar explored: At the same time, due to restrictions, services have needed to shift to remote service delivery, which has highlighted inequities in community levels of digital access and literacy. This webinar was held on Wednesday, 24 February 2021.ĬOVID-19 has produced increasing demands on many child, family and community welfare services, including mental health and domestic violence.
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